Office XP Update: Service Pack 2 (SP-2)


Article ID: NN9
Last Updated: Sep 28, 2002

 


SUMMARY

This article provides an method of updating Office XP for users who had previously used our SP-1 Workaround article.

If this procedure does not work for you please see article NN10 for the SP2 Admin update procedure.



DISCLAIMER

This method of updating Office XP has been tested and shown to work. However, Notorious Networks, its employees, associates and owners can make no warranty about the effectiveness of this workaround. We are not be liable for any damages to software, hardware, data, or finances, that may take place due to the application of this procedure.





PROCEDURE

This resolution involves the following seven steps:

  1. Download the 15MB SP2 file to your hard drive
  2. Make sure the SP1 administrative install in on your hard drive still at the location your originally used (eg. c:\office)
  3. Have your original office CDs handy.
  4. Run the 15MB install file.
  5. When the installer asks for PROPLUS.MSI point it to c:\office.
  6. If the installer asks for PUB.MSI put in the Publisher CD and point it to
    the CD.
  7. If the installer reports an error, including error 1328, click *ignore*.

NOTE: To perform this update, approximately 700MB or more free space are required on the system drive.



STEP 1 - Download the 15 MB SP2 file.

To download the SP2 update go here.

Save the file to your hard disk.

STEP 2 - Make sure the SP1 Administrative install folder is on your hard drive.

In the original SP-1 Workaround you created an install folder, c:\office. If this folder is still on your hard drive, that's good. If not, you'll either have to go through the SP-1 Workaround process again to recreate the c:\office folder, or, if you backed up the folder, restore the backup.
 

STEP 3 - Have your original CDs handy

It is important to have your original Office XP cds available during the update process.




STEP 4 - Run the 15MB SP2 install file.

Double-click on the file that you downloaded in STEP 1.

Follow any prompts.


STEP 5 - When the installer asks for PROPLUS.MSI, point it to c:\office.

The SP2 update installer will ask for the location of the "PROPLUS.MSI" file.

Make sure to type c:\office in the address box.

STEP 6 - If the installer asks for PUB.MSI point it to your original Publisher CD.

If at any time your are prompted for PUB.MSI, then insert your original Publisher CD and point the installer to you D: drive (or whatever drive letter your CD-ROM uses).



 

STEP 7 - If the installer reports an error, click ignore.

If the Installer reports an error, click the IGNORE button. This should allow the install to complete successfully.

Congratulations, you have now updated to SP2. You can verify this by clicking Help -> About Microsoft Word from within Word. You should see text that says: Microsoft Word 2002 (10.4219.4219) SP-2.

If this procedure does not work for you please read the SP2 Admin article (NN10).

END